ordering

WHERE TO ORDER

Cello Products' fittings are available only through wholesalers and distributors engaged in the distribution of flow products to the plumbing and heating industry. All orders are placed through our inside sales desks at 210 Avenue Road, P.O.Box 37, Cambridge, Ontario, N1R 5S9 either by mail, phone (1-519-621-9150, toll free 1-800-265-7882), fax (1-519-621-4108), or e-mail us at:cello@cello.on.ca

HOW TO ORDER

State quantity, part number and size for each fitting you wish to order. See individual catalogue pages for specific product designations.

DELAYS

All orders are accepted subject to the understanding that we are not responsible for delays caused by fires, floods, accidents, strikes or other circumstances beyond our control.

WARRANTY

Cello Products Inc. warrants that all fittings will be free from defects in materials and construction that will impair their usefulness, provided they are used as recommended. Any fittings that proves to be defective will be replaced or a credit issued but no incidental labour charges, expenses or damages will be allowed.

DIMENSIONS

We have included roughing-in dimensions in the catalogue. These dimensions are provided with the latest information available at time of publication and are for estimating purposes only.

PACKAGING

Cello fittings are packaged in master cartons with easy to read, bar coded labels to facilitate handling and identification; both Nominal and OD sizes are marked on each master carton label. Box or bag quantities are shown in the catalogue next to each item. Where no quantities are shown, packaging will be at the customer's specification.

NET WEIGHTS

Approximate net weights in pounds are shown for each item in the catalogue for estimating the weight of shipments to meet the terms for freight allowance (freight prepaid for shipments over 300 lbs. or $1500 list).

SIZES

Unless otherwise specifically stated, all copper end sizes shown in this catalogue are nominal tube sizes. For those accustomed to dealing in outside diameter tube sizes, the nominal size of a fitting is always 1/8" less than the actual outside diameter size of the tube to be used with it.

RETURN GOODS

A minimum 25% restocking charge will apply to all goods returned, not due to defects in materials, construction, or shipping errors. No returns will be accepted without prior authorization and all goods must be in resaleable condition.

SPECIAL CLEANING FOR OXYGEN SYSTEMS

Degreasing of fittings to be used in oxygen systems is available.

SPECIAL END CUPS

Cast Solder fittings used in silver brazed systems require special cup lengths which are available for all Cello cast fittings.